ACH and Canadian EFT Transactions

The process of requesting ACH and Canadian EFT deposits and withdrawals is somewhat different from other transaction methods.

On the Transfer & Pay Transfer > Transfer Funds page, after you select the transaction type, currency and method, enter and save your bank information just as you would for any other deposit or withdrawal method. Note that you do not enter an amount.
As part of the bank information you enter for ACH withdrawals, aselect Bank Information Usage. This tells us if you would like the ability to reuse the bank information for both withdrawals and deposits (Debit & Credit), or just withdrawals (Credit).
You can verify your bank in two ways:
- Enter your banking information: We will issue test transactions in the form of small debit and credit amounts to your bank account. Note that this request does not actually move your funds.
- Log in at your bank: Select your bank and enter your username and password to verify your credentials immediately.
  
  Note: ACH verification uses a third-party service for bank login.
When has been completed you can submit an ACH or Canadian EFT deposit or withdrawal request on the Transfer Funds screen using the bank information you’ve already saved. This request will include the actual amount and will move your funds.

Last updated on June 30, 2025