Documents & Agreements

Instructions

Advisor and Brokers routinely go through regulator and internal audits that necessitate the retrieval of documents used to open sub account relationships. The majority of requests are for CIP documents (proof of address) and disclosures presented to the client at the time of application (i.e. margin agreement).

We offer a bulk download feature which will allow eligible Advisor and Broker users to retrieve these documents together through Portal more efficiently.

Note: Clients enabled for the Bulk Download capability will still be able to use the individual document download capability through the Agenda menu.

  • Master Account must have been enabled with custom configuration

  • Master account user must be a Security Officer

  • Master account user must have Two Factor Authentication Enabled

  • Account application for the master

  • Account application for subaccounts

  • CIP documents submitted at the time of application for the master account

  • CIP documents submitted at the time of application for subaccounts

  • Agreements and disclosures completed at the time of application for the master account

  • Agreements and disclosures completed at the time of application for subaccounts

To enable this feature, please take the steps outlined below.

  1. Contact Client Services for this request. Once this request is made, a member from our back office team will enable this feature.

  2. Once this account configuration has been enabled, Security Officers with 2FA enabled will log into Portal.

  3. Click Administration & Tools.

  4. Click Documents & Agreements.

  5. Select the account(s) in question.

  6. Select the document(s) to download as .zip

  7. A zip file containing all the documents for all the clients selected will generate.

  8. Click Download in the top right corner to download the bulk documents to your computer.

 

Additional Resources

Learn About Advisor Portal at IBKR Campus

Visit the IBKR Advisor Portal Website