Fee Reimbursement

Instructions

You can reimburse fees to client accounts on the Invoicing page.

  1. Click Menu in the top left corner > Administration & Tools > Fees & Invoicing > Fee Reimbursement.

    Image of the fee reimbursement panel in portal.

  2. Click the + in the top right corner to create a manual fee reimbursement.

    Image of the submit fee reimbursement panel in portal.

  3. Fill in the required information and press Continue to save.

Rules for Fee Reimbursements
  • You can reimburse fees for a 12 month period.
  • 50% of the trailing 12 months of fees (net of any prior rebate) is the maximum amount that you can reimburse.
  • Multiple reimbursements cannot exceed the original 50% maximum for the trailing 12-month period. For example, if fees in a 12-month period were $12,000, you can reimburse a maximum of $6,000. In this case, if you reimburse $5,000 one week, you can only reimburse a maximum of $1,000 the following week ($5,000 + $1,000 = the maximum reimbursement of $6,000).
  • We process fee reimbursements by simultaneously debiting the master account and crediting the client account.
  • If the master account does not have sufficient funds available to satisfy the requested fee reimbursement, the request will not be processed.

 

Additional Resources