Message Center Preferences

Instructions

You can configure the following Message Center preferences:

  • Set your preferred and secondary languages for message.
  • Tell us how to deliver inquiry ticket updates and general notices.
  • Set your email security level.

To configure your Message Center Preferences:

  1. Click the Help icon on the top right of the screen and select Support Center > Message Center.

    Image of the message center in Portal.

  2. Click the Preferences (gear) icon on the right side of the Message Center.

    Image of the configure gear icon in message preferences

  3. The Message Preferences window appears; select a Preferred and Secondary Language for messages using the drop-downs.

    Image of the communication preferences in Portal.

  4. For ticket inquiries, select one or more notification methods:

    • Message Center

    • Trader Workstation

    • Email

    • SMS/Text Message

  5. General notices, set select one or more notification methods.

  6. Click Save to save your changes.

 

Additional Resources

Learn About Support Center Tools at IBKR Campus

Visit the IBKR Advisor Portal Website

Navigate to the Message Center