Mail a Check

Instructions

Paper and mail-based deposit of funds:

We can only accept credit union, bill payment and personal checks for US Dollars drawn on a US bank. Please sign and write your account number on the back of the check and mail it to the address on the deposit form. Specific instructions, such as how to print the deposit form, will appear during the deposit notification process. Note that Canadian customers cannot fund their accounts with checks or bank drafts.

Under normal circumstances, we will deposit your check on the business day nearest the day we receive it, which is subject to the speed of the mail service. Funds will be credited to your account after a seven business day credit hold.

To enter a check deposit notification follow the steps below.
  1. Click the Transfer & Pay > Transfer Funds

    • Alternatively, click Menu in the top left corner > Transfer & Pay > Transfer Funds

  2. If you are managing multiple accounts, use the Account Selector’s search function to choose the account you want, then click Continue.

  3. Select Deposit Funds.

    The transfer funds panel in Portal.

  4. Select Use a new deposit method

    The deposit funds panel in Portal.

  5. Select Go to the right of Mail a Check.

    The deposit check instructions in Portal.

  6. Enter a Deposit Amount and press Continue.

    The check mailing instructions in portal.

  7. Click the Select your delivery method drop-down menu and choose from Regular Mail or Express Delivery Service.

    Regular Mail:

    Express Delivery Service:

  8. Select Start Another Transfer to submit another deposit or withdrawal.

  9. Select View Transaction History to review any transaction history in the past 90 days.

  10. Click Finish to navigate back to the Transfer Funds page.

 

Additional Resources