Message Center Preferences

Instructions

You can configure the following Message Center preferences:

  • Set your preferred and secondary languages for message.
  • Tell us how to deliver inquiry ticket updates and general notices.
  • Set your email security level.

  1. Click Support.

    The IBKR support page

  1. Click Web Ticket.

    The message center

  1. Click the Preferences (gear) icon on the right side of the Message Center.

    The configure gear icon in message preferences

    The Message Preferences window appears.

The communication preferences

  1. Select a Preferred and Secondary Language for messages using the drop-downs.

  2. For ticket inquiries, select one or more notification methods:

    • Message Center

    • Trader Workstation

    • Email

    • SMS/Text Message

  1. General notices, set select one or more notification methods.
  1. Click Save to save your changes.

 

Additional Resources

Learn More on Support Center Tools at IBKR Campus

Visit the IBKR Compliance Portal Website