ResetAbandonedAccount

https://[domain]/ws/eca/update

  • Reset an application that was previously marked Abandoned or Deleted.

  • Applications can only be reset IF the application is less than 6 months old.

  • All customer types.

  • Requests are processed immediately.

Full DAM (Tax Form included in /create request): Applications can only be reset IF the application is less than 6 months old. Meaning, if date_begun > 6 months, an error will be triggered if request to ‘ResetAbandonedAccount’ is submitted.

DAM Hybrid (Tax form completed in IBKR Portal after account was created): Application can be reset at anytime. Once reset, client will need to re-review application data and submit updated in IBKR Portal (white branded).

XSD

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<xsd:element name="ResetAbandonedAccount">
 <xsd:sequence>
  <xsd:attribute name="reference_account_id" type="xsd:string" use="required">
<xsd:sequence>
</xsd:element>

Attributes

Name

Type

Description

reference_account_id

String

IBKR account ID of the advisor/broker client application that is being reset.

Sample

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<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<AcctMgmtRequests xmlns="http://www.interactivebrokers.com/schemas/IBCust_import">
  <ResetAbandonedAccount reference_account_id="U000008"/>
</AcctMgmtRequests>

Name

Type

Description

Execution_Date

YYYY/MM/DD HH:MM:SS

Date/Time which the file was processed by IBKR.

Process_File

FirmName_YYYY-MM-DD_######.xml

File name of the request file.

Client

FirmName

Name of the Counterparty

Client_Master_Acct

String

Master account number
ResetAbandonedAccount String Status of the request
reference_account_id String IBKR account ID of the advisor/broker client account which the request is being submitted for
request_status

PROCESSED

ERROR

PENDING

 Status of the request
message String Status of the request.
request_id Non-negative integer Unique ID which IBKR assigns to the request. The ID can be used to query status request at a later time using //getAmRequestStatus endpoint
message String Includes details on the status of the request IF status=”PENDING" or "PROCESSED "
Pending_Tasks <Tasks> Includes pending tasks associated with the info change request IF status=”PENDING"
Errors String Includes error message if status=”ERROR”

Sample

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Success
<?xml version='1.0' encoding='UTF-8'?>
<Process>
  <Execution ECA_XML_Schema_Version="15-Nov-2018">
    <Execution_Date>2020/02/20 00:44:38</Execution_Date>
    <Process_File>TesterFA_2020-02-20_124438885_761126.xml</Process_File>
    <Client>TesterFA</Client>
    <Client_Master_Acct>F1234567</Client_Master_Acct>
  </Execution>
   <ResetAbandonedAccount reference_account_id="U2088007" request_status="PROCESSED" message="Account application has been reset" request_id="50813"/>
</Process>
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Error
<?xml version='1.0' encoding='UTF-8'?>
<Process>
  <Execution ECA_XML_Schema_Version="15-Nov-2018">
    <Execution_Date>2020/02/20 00:44:38</Execution_Date>
    <Process_File>TesterFA_2020-02-20_124438885_761126.xml</Process_File>
    <Client>TesterFA</Client>
    <Client_Master_Acct>F1234567</Client_Master_Acct>
  </Execution>
   <ResetAbandonedAccount reference_account_id="U2088007" request_status="ERROR" request_id="50813">
    <Error>Error Message Here</Error>
  </ResetAbandonedAccount>
</Process>