Use IBKR Mobile - IB Key in QR or Challenge-Response mode (if you do not receive the notification)
Instructions
If no Internet access is available or you have a poor, unstable connection, you may not receive the authentication notification on your phone. In this case, you can use the IB Key in QR or in Challenge-Response mode.
Log in to a Trading Platform or Client Portal:
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Enter your username and password
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Click Login
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A notification will be sent to the mobile phone you registered for two-factor authentication. If you do not receive the notification select Log in with QR Code.
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A QR Code will be displayed.
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On your mobile phone, launch the "Camera" app and frame the QR code.
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The pop-up "Open in IBKR" may appear. If that is the case, tap on it to confirm that operation.
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Complete the authentication on the IBKR Mobile - IB Key, by providing the required security element (Fingerprint, FaceID or Device PIN).
Note: The authentication via QR only works if your mobile phone has access to Internet. If that is not the case, proceed with the next steps instead.
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Below the QR code, select Login with Challenge/Response.
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This will generate a challenge code and display the empty Response field.
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Launch IBKR Mobile on your phone and open the IB Key Authentication module.
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In the Challenge field above the Generate Response button, enter the Challenge code from your desktop. Tap Generate Response. If required, use your Fingerprint, FaceID, or Device PIN. A Response String will be displayed on your phone.
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Back to your desktop, enter the Response String in the Response field and click Login.
Additional Resources
Learn About Two Factor Authentication for iPhone at IBKR Campus