How Do I Enable the Notifications for the IBKR Mobile app

Overview:

What is a notification?

A push notification is a brief message which is sent ("pushed") from a back-end server to your device over the Internet. Apps developers use those attention-grabbing messages to quickly and effectively reach the recipients, even if they are not currently engaging with their application. Notifications can deliver information to users or advise them of a specific action they are invited or required to perform.

Background:

Why does the IBKR Mobile app use notifications?

The IBKR Mobile application uses notifications for informational purposes, as well as two-factor authentication. In the latter case, the user is invited to tap on the notification, which will automatically open the IBKR Mobile app and begin the authentication process.

This procedure explains how to manually enable notifications for the IBKR Mobile app. Please click the link below that matches your smartphone's operating system.

  1. On your home screen, tap Settings, then Notifications and finally IBKR.

  2. In the IBKR app settings, you will see a number of different options. We recommend to set them in the following way:

    • Allow Notifications: enabled

    • Lock Screen, Notification Center, Banners: selected

    • Banner style: Persistent

    • Badges: enabled

    • Show Previews: Always

  1. Go the Settings of your phone, then tap Apps & notifications1 then IBKR Mobile and finally App notifications.

  2. Ensure that notifications for this app are globally On and the switches Allow notification dots, Allow interruptions, On the lock screen are all enabled. According to your personal preference, you may want to enable as well the switch Override Do Not Disturb.

Menu items labels and positions may vary according to your device vendor and software version.

References:

  • Click here for instruction on how to activate and operate IBKR Mobile Authentication

  • Click here for troubleshooting missing IBKR Mobile notifications

  • Click here for information about IBKR Mobile Authentication recovery