Activating Two-Factor Authentication in IBKR Mobile
After installing IBKR Mobile on your device, you will need to activate the application using your username and password.
Before You Start:
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This process takes place entirely on your device.
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Your device must be able to receive SMS (text) messages.
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Your device needs to be connected to the internet.
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Please do not start the process unless you have access to the internet.
Apple Devices

Using the QR Code
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Log in to Portal
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Upon selecting the login button, a prompt to scan a QR Code will appear on the screen.
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Scan the QR code using the camera on your device.
If you have not already downloaded the IBKR Mobile app:
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A banner will appear on your device screen. Tap the banner to proceed.
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You will be directed to the App Store.
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Tap to download IBKR Mobile, but DO NOT OPEN THE IBKR MOBILE APP.
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Rescan the QR code in Portal.
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Tap the Open in IBKR banner to proceed.
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Tap Allow if asked whether to allow or disallow notifications for IBKR Mobile.
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Provide the security element you use to unlock your phone (i.e., Face ID, passcode, etc.).
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You have successfully enabled IBKR Mobile Authentication (IB Key) for two-step authentication.
If you already have the IBKR Mobile app:
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Provide the security element you use to unlock your phone (i.e., Face ID, passcode, etc.).
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You have successfully enabled IBKR Mobile Authentication (IB Key) for two-step authentication.
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Within IBKR Mobile
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Tap the IBKR icon on your device home screen to open IBKR Mobile.
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IMPORTANT! Allow Notifications from the IBKR App.
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If this is the first time you are using the app, select I Have an Account.
Start the Device Registration Process:
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Tap on Register Two-Factor
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Review the Instructions and click Continue
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Enter your account credentials (your username and password) and click Continue.
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Choose a Phone Number to associate with two-factor authentication.
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The mobile number associated with your account will be listed by default. If this is the same number as the device you are currently configuring for two-factor authentication, tap Get Activation SMS.
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If the mobile number you are using for two-factor authentication differs from the mobile number associated with your account, tap Add Phone Number.
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Add the phone number you are using for two-factor authentication.
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Do not include your country’s Trunk Prefix.
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Only enter numbers without spacing or special characters.
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Tap Get Activation SMS.
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Enter Activation Token
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An Activation Token will be sent to the phone number you have associated with two-factor authentication.
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Enter the Activation Token.
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Click Activate.
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Complete
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You will receive a confirmation that two-factor authorization with IBKR Mobile is activated.
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Tap Done to complete the activation process.
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If you previously opened the app and are logged in to your account:
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Tap More
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Tap Two-Factor Authentication
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Tap Activate IB Key
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The IB Key function will automatically activate
Android Devices
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Requirements:
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Your device must not be rooted
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Use Android OS version 7.0 or later
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Either Download IBKR Mobile directly from:
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Or tap the Play Store Icon on your device's home screen:
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Enter IBKR Mobile in the Search Bar
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Tap the Magnifying Glass
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From the search results, tap Install for IBKR Mobile
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Using the QR Code
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Log in to Portal
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Upon selecting the login, button a prompt to scan a QR Code will appear on the screen.
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Scan the QR code using the camera on your device.
If you have not already downloaded the IBKR Mobile app:
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A banner will appear on your device screen. Tap the banner to proceed.
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You will be directed to the App Store.
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Tap to download IBKR Mobile, but DO NOT OPEN THE IBKR MOBILE APP.
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Rescan the QR code in Portal.
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Tap the Open in IBKR banner to proceed
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Tap Allow if asked whether to allow or disallow notifications for IBKR Mobile.
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Create a PIN Security Code:
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Must be four to six characters in length
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Numbers, letters, and special characters are allowed
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You will receive a confirmation that two-factor authorization with IBKR Mobile is activated.
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Tap Done to complete the activation process.
If you already have the IBKR Mobile app:
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Create a PIN Security Code:
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Must be four to six characters in length
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Numbers, letters, and special characters are allowed
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If you have the IBKR Mobile app downloaded on your phone:
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Tap the IBKR icon on your device home screen to open IBKR Mobile.
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IMPORTANT! Allow Notifications from the IBKR App.
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Tap Register Two-Factor
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Tap Session ID
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Tap QR CODE
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Tap Allow if asked for permission to use the device camera.
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Point the lens of your device’s camera toward the QR code. The camera will read the QR code.
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You do not need to take a picture
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Focus the camera on the QR code
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Create a PIN Security Code:
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Must be four to six characters in length
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Numbers, letters, and special characters are allowed
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Complete
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You will receive a confirmation that two-factor authorization with IBKR Mobile is activated.
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Tap Continue to complete the activation process.
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Within IBKR Mobile
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Tap the IBKR icon on your device home screen to open IBKR Mobile.
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IMPORTANT! Allow Notifications from the IBKR App.
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Tap Register Two-Factor
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Select Account Credentials
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Enter your account credentials (your username and password) and click Continue.
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Choose a Phone Number to associate with two-factor authentication
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The mobile number associated with your account will be listed by default. If this is the same number as the device you are currently configuring for two-factor authentication, tap Get Activation Code.
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If the mobile number you are using for two-factor authentication differs from the mobile number associated with your account, tap Add Phone Number.
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Add the phone number you are using for two-factor authentication
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Do not include your country’s Trunk Prefix
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Only enter numbers without spacing or special characters
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Tap Get Activation Code
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Enter Activation Token
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An Activation Token will be sent to the phone number you have associated with two-factor authentication.
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Enter the Activation Token
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Create a PIN Security Code
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Must be four to six characters in length
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Numbers, letters, and special characters are allowed
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Complete
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You will receive a confirmation that two-factor authorization with IBKR Mobile is activated.
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Tap Continue to complete the activation process.
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