Support Home

Instructions

The Support menu gives you quick access to Client Services. You can create a support ticket, select Customer Service Tools, or search a topic for quick support.

1. Click Support icon on the top right of the screen and select Support Home.

   

Use the Get Help Menu to:

• Open Ticket

• Navigate to Quick Support

• Trade Cancellation Request

• Compare FX Executions (FX Browser)

• Short Stock (SLB) Availability

• Market Data Assistant

• Pattern Day Trader (PDT) Reset

• PRIIPS Kid

• Corporate Action Manager

• IBot

How to Contact Client Services

You can contact Client Services using any of these methods:

• Submit a new support inquiry from the Message Center.

  From within Client Portal, first click Support, and then click Support Home. At the bottom of the page select Web Ticket > New Ticket.

• For information about contacting us via phone, email or other methods, see Client Services on our website. The Client Services page includes a list of contact phone numbers, quick tips and other information about contacting us.

 

Additional Resources

• Learn About the Support Center at IBKR Campus

• Visit the IBKR Administrator Website